We are ADELFOI TSITSIVAS O.E. is a shoe factory company registered in Greece, under registration number 081661255 and our registered address is 21 Miron str, Larissa, 41447, Greece.

The following Cookie and Privacy Policy apply when you access the website https://tsitsivas.com/, or place orders to purchase any of the products made available to you on the Website.

We reserve the right to change or modify our Policy including for legal, regulatory or security reasons at any time. Whilst we will flag changes on the Website and/or send emails in relation to major changes, it is your responsibility to check the Terms for changes. If you do not agree to any of the Terms then you can simply stop using the Website at any time.

Personal Data

To order products using the Website, we ask you to register for a personal account. Any personal data that you provide us with during the registration process will be stored in our database and may not need to be re-entered with each new order.

You will need to supply us via the online registration form with certain information including: your email address, first name, surname, password, billing address and, where applicable, different delivery address. Once you click on the "Continue" button this information will be stored in our customer database. You can access, update or correct your personal account details via the "tsitsivas.com" section of the Website. 

You are responsible for maintaining the confidentiality of your password and email address and are responsible for all activities that are carried out under them. We do not have the means to check the identities of people using the Website and will not be responsible for losses suffered by you where your password or email address is used by someone else unless this is due to our negligence. You agree to notify us immediately if you become aware or suspect any unauthorised use of your password or email address.

You can delete your account and all your personal data at anytime. To do so please contact us via email at info@tsitsivas.com

How we collect personal data

You may give us your information by filling in forms on the Site or any Application or in-store or by corresponding with us by post, phone, email, on social media or otherwise. This includes information you provide when you:

• register for an account with us (whether online or in-store);
• place an order;
• receive a consultation or treatment; 
• sign up to our newsletters;
• register for any loyalty scheme that we offer from time to time;
• request marketing to be sent to you;
• contact our Customer Care Team;
• enter a competition, promotion or survey; or
• give us some feedback.

As you interact with the Site or any Application we may automatically collect Technical Information about your equipment, browsing actions and patterns. We collect this information by using cookies, server logs and other similar technologies. We may also receive Technical Information about you if you visit other websites employing our cookies. 

Cookies

We uses cookies to store information about your visit that we can access when you return to our site in future. These cookies help us to improve our site and deliver a better and more personalized service. They enable us to:

• estimate our audience size and usage pattern
• store information about your preferences and so allow us to customize our site according to your individual interests
• speed up your searches
• recognize you when you return to our site

We may collect information about your computer, including where available your IP address, operating system and browser type, for system information and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual.

Share information with third parties

Except as expressly set out in this policy we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may share the personal data of the visitors / users to third parties exclusively and only in the following cases:

- If we have the explicit consent of the visitors / users for sharing of their personal data

- If it is required by law and exclusively to the authorities.

Special cases of use of personal data

Communications via email or telephone

With the consent of the visitor / user, the personal information collected may be used in order the user to receive communication material via e-mail, such as updates and advertising messages for our products and services or for products and services of partners.

In case the visitor / user subscribes to our e-mail newsletters, the requested newsletter will also be sent to him / her.

Confidentiality and security

Access to visitor / user contact information is restricted to employees or service providers who reasonably consider it necessary to know this information in order to provide products or services to visitors / users or to perform their work. Technical, physical and administrative procedures have also been adopted that are appropriate to protect User information from loss, misuse and alteration.

Please note that no data transmission or storage can be guaranteed to be 100% secure.

Applicable law

We will do our best to resolve any disputes over these Terms. If you wish to take court proceedings against us you must do so within Greece. Relevant Greek law will apply.